nLogic is seeking an IT Technician for a proposal in the Fort Novosel, AL area.
Responsibilities and Duties Include:
Responsible for providing second-tier support to end-users for PC, server, mainframe applications, and hardware
Handles problems that the first-tier of help desk support is unable to resolve
May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems
Simulates or recreates user problems to resolve operating difficulties
Recommend systems modifications to reduce user problems
Maintains currency and highest level of technical skill in field of expertise
Required Skills and Experience:
Active Secret security clearance is required
Master’s degree with 10+ years of related experience or a bachelor’s degree with 12+ years of related experience
Preferred Skills and Experience:
Advanced degrees in related technical fields
Advanced certifications related to the responsibilities listed above
Candidate must be a U.S. Citizen. This position requires a SECRET Security Clearance. This is a full-time position that is fully onsite located at Fort Novosel, AL.